FAQ'S

 
To get started, contact us to setup a demo or pilot. We can answer any questions you have, send over a service agreement and start on boarding.
You can download the app from Google Play or the App Store.
We will guide you through how to use our simple property configuration dashboard. Once this is complete, we ship the devices to your property and you can plug them into a standard wall outlet.
Beep isn't just for hotels. Beep works great for 3-5 star independent and managed hotels, but is also designed for vacation rental companies, luxury residences, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels.
No, Beep is not a PMS/HMS. Beep integrates with your existing PMS/HMS for reservation information to help facilitate quicker entry for the staff using Beep. If you consider your PMS/HMS the heart of your operation, then Beep is the veins - taking requests and delivering them to the right department or staff to be fulfilled, tracked and reported on.
Yes! Housekeeping, Maintenance, Front Desk, Concierge, F&B, Valet, and all departments involved in the operations of the hotel business use Beep to dispatch, receive, track and manage their internal work and guest requests. By eliminating the need for multiple, fragmented software systems for each department, or radios and pen and paper, Beep allows your staff to work together as a unified team on a single platform.
Yes, we can replace your phones/radios with smart devices such as iPad or Android Tablet devices. Today, these devices are typically half the cost of a traditional hotel radio. Beep is cloud-based and works on smart devices and desktop so staff members who work on the go can accept and manage all requests from their smart devices.
Not at all. Guests today want choice and the ability to communicate on their own terms. If a guest does not enter the request on their own devices, your staff will enter it on their Beep devices. However, guests can choose to download the app and then get real-time status updates on every request they make.
YES, Guest do not have to download the app and can instead send a chat message by using room tablet. Your staff receive this text just like any other request made online or through our app, and can respond directly to the guest as well as dispatch any requests that come from the conversation directly to the right staff.
Let us know you'd like an in-person demo of Beep. We have account representatives all across the India and would be happy to find a convenient time and place to meet.
Very easy! Your hotel will be matched with one of our Customer Success professionals, each of whom have extensive experience managing front of house teams at hotels. Beep will visit your property for on-site training and walk you through the setup process. We believe in doing the heavy lifting for our customers because we too are in the hospitality business and want your experience with Beep to be exceptional.
Beep integrates directly with your Property Management System, so you can access all relevant guest information with your guests' requests. Get in touch to learn more.
Our hotels have seen an increase in online scores, and research shows online scores that rise just one star can result in an 11% increase in ADR! TripAdvisor asks hotel guests to rate your hotel in three different categories: Location, Quality, and Service. Your location is hard to change, value is driven by price (and who wants to lower price?), and so service becomes the main way you can improve your online scores. Beep is focused on empowering your staff to deliver an amazing service experience.
It's true... you can continue to run your hotel just as you are now. However, guests have new expectations of service delivery, and hotels are not nearly as efficient when their systems are fragmented. Bringing all departments and your guests on to one platform means lower costs, streamlined communication, and improved service delivery when multiple departments have to work together, and vastly improved reporting across all departments or properties with actionable data regarding service times, guest requests, and internal issues. The Beep platform helps each member of your team excel in their role and deliver flawless service.
While many of our hotels realize ROI from guest engagement, ROI will also likely come from reduced IT costs and long term improvements in staff efficiency and loyal guests.
Please get in touch with us to discuss more accurate pricing based on your hotels operational needs.

About Us

Beep e-hotel is a cloud-based digital solution for modern hotels and resorts to digitize their operations and promise superior hospitality to the guests with a personal touch. Beep E-hotel solution comes as a tab-based digital assistant that is available in every room. A guest can avail hotel’s services, order room service or connect to the hotel staff in a few clicks without needing to remember multiple extension numbers.

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