Connect, Engage & Delight Your Guests, Digitally!
Upsell Your Hotel Amenities With Tab-Based Digital Assistant
Upgrade Your Hospitality Standards With One-Touch Personal Guest Platform
Beep E-hotel is a cloud-based digital solution for modern hotels and resorts to digitalize their operations and promise superior hospitality to the guests with a personal touch.
Beep E-hotel solution comes as a tab-based digital assistant that is available in every room.
A guest can avail hotel’s services, order room service or connect to the hotel staff in a few clicks without needing to remember multiple extension numbers.
Give your Hotel the Digital Edge!
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In-room Personal Assistant Tablet
Equip your rooms with a personal tablet that a guest can use to view hotel amenities, order food, amenities and chat with the staff instantly
Intuitive Guest Mobile App
Give your guests the power to order any service, amenity or request room service from anywhere by generating unique ID at check-in that he can use on his mobile app.
One-click Reception Services
Empower your guests to request room service, schedule a wakeup call or call a cab with a single click.
Feedback & Complaints Mechanism
Quickly resolve guest issues by seeing all the guest complaints and queries on a single screen.
Service Status Updates
Keep your guests in loop regarding their requests by updating them about the services instantly with detailed status updates.
Resolve guest queries instantly through the live chat portal and improve guest delight.
Guest RequestGuest can request for hotel services through In-room tablet or smartphone.
Task Performer AssignmentOnce the guest request is registered, the hotel management/administration immediately assigns the task to the person who will service the request in concerned department.
ExecutionThe staff member responsible for servicing starts executing the request and serves the guest as soon as he/she is assigned to a particular request. This improves service times, improving guest delight.
FeedbackOnce the task is completed and guest is serviced, the hotel requests for service feedback from the guest. Guest can submit his/her feedback from the in-room tablet and the same is transmitted to the hotel administration automatically.
Analysis & CheckingBased on guest feedback, the hotel can take necessary steps to reward the staff member or take action to improve service standards in case of a negative feedback. The administration can analyze multiple feedbacks at the same time and take an action to enforce consistency in service standards.
Service Quality Improvement & Increase RevenueAs hotel gets real-time service request feedback, the administration can work towards improving service standards that will have a direct impact on guest satisfaction. If a guest is satisfied, he/she will naturally spend more inside the hotel, increasing the revenues from services offered by the hotel.